ADMINISTRATION MANAGEMENT

DIR Urgent Transport, Logistics & Courier Services & E-commerce

The administration department and its internal divisions: verification, billing, due, refunds, portfolio, risks, etc., has as its main priority to establish the relationship with customers and distributors with regard to economic issues: billing, risk assessment, and settlement, as well as reimbursement due with the national and international agencies.

The client generates transportation needs and our sales department is responsible for resolving them, by co-working with all departments, representatives, distributors and partners of the company. A large number of professionals are made available to our customers to solve their needs.

In our headquarters we solve all matters related to the administration and management of logistics, e-commerce, courier service, parcel and urgent transport. In our facilities we have specialized staff for verification, billing, refunds, debts, risk assessment, portfolio, etc. This means, all those steps and procedures that are essential for any shipment or service to be handled with maximum efficiency, and to avoid all possible setbacks offering the maximum information online and on time.

A service ends appropriately only when it is successfully delivered, its billing is correct in the terms and time that the client has contracted, and the settlement of reimbursements collected by DIR.

OUR ADMINISTRATION DEPARTMENT TASKS:

Collections
Payments
Risk assessments
Billing
Freight Collection
Refunds
Budget Control
Cash Management
Financing Entities
Accounting

OUR COMPANY

RELIABILITY, SECURITY, PROMPTNESS, PROFESSIONALITY AND QUALITY

GENERAL MANAGEMENT

We are a flexible and dynamic company, synonymous with quality and reliability at the hands of Juan Carlos Darriba as General Manager since 1990.

OUR FACILITIES

Our headquarters are located in Barcelona, Calle Cobalto 73. Here, we receive and classify all the parcels, to proceed with the distribution among our capillar network, in order to be delivered to destination.

MARKETING AND SALES DEPARTMENT

Our marketing department is a fundamental tool for the business development, new customers, new services… Due to the marketing campaigns and loyalty programs, the company has reached a 20% annual growth.

ADMINISTRATIVE DEPARTMENT

Responsible for verification, refunds, billing and risk. Its main objective is to establish the relationship with customers in terms of accounts, risks, debts and refunds with our national and international agencies.

TRAFFIC DEPARTMENT

Cornerstone of the organization. It’s one of the departments with the highest resource investment. The traffic department has all the technical and computer means to enable the most efficient distribution for every service that we offer.

TRAINING DEPARTMENT

All our staff takes part of an ongoing detailed training program in terms of safety, performance, transport, distribution, e-commerce and management. Every training course ensures compliance with ISO 9001, ISO 14001 y OSHAS 18001 standards.

SECURITY DEPARTMENT

We optimally apply all safety measures for the prevention of occupational hazards.

SOCIAL ACTION

We support various organizations and NGOs since 2000, economically and with their projects (Doctors of the World, TV3 Marató…)

DEPARTMENT OF QUALITY, ENVIRONMENT AND SAFETY AT WORK

In 2000 we started the development of our Quality Management Program to comply with the required criteria of UNE-EN ISO 9001:2000 and ISO 9001, ISO 14001 y OSHAS 18001 by DNV and TÜV Reindland, with regard to express delivery, courier service, distribution and door-to-door logistics on local, regional, national and international level.

Contact

NEWS

DIR LOGISTICS, DELIVERY & COURIER

KEY FACTORS IN THE SUCCESS OF OUR COURIER & EXPRESS COMPANY

DIR Logistics · Express delivery · Courier DIR, Urgent Transport, Logistics & Courier Services & E-commerce, is a company that since 2011 has a network with an annual growth above 20%, making an average of 122,000 daily shipments and over 90% effective in the...

DIR LAUNCHES A NEW WEBSITE

Welcome to the new DIR, Urgent Transport, Logistics & Courier Services website, where you will find all necessary information about our services. We are specialized in logistics, courier, e-commerce and transport in general. Our main office is located in Barcelona...