SAFETY DEPARTMENT

DIR Logistics, Transport Urgent Couriers, Couriers and E-commerce

ISO

At DIR Logistics, Transport Urgent Couriers, Couriers and E-commerce, we apply the following safety measures for optimal training of all our employees, regarding the prevention of labour risks:

Mentalizing, Awareness and Information:

Provision of tools with high levels of security and a clear and enjoyable training on road and occupational safety.
Active promotion of daily use of physical protection elements.
Provision of an external Risk Prevention Service (ETECMA).
Occupational Risk Assessment (external and internal).
Planning of preventive activity.
Awareness and information campaign for all employees at the company.
Viewing of 2 training videos:
Working with a bike: Psychological and Awareness Video.
Driving course: teaching and workshop.
– Attention test and control: Monitoring the health of our workers by VIMELAB

Our goal regarding safety is to reduce each year, the number of accidents by 10%. Within a sector with high level of workplace accidents, at DIR Logistics, Transport Urgent Couriers, Couriers and E-commerce, we’ve never had any fatal nor high-gravity accident.

The security department is responsible for all our shipments to arrive in perfect condition. and with traceability controls to ensure the successful delivery. The whole process is performed by recording systems in high resolution devices on our premises, hubs and vehicles, aswell as with the use of automated readings, done by weight ribbons and bows, that instantly read record and photograph every shipment.

We carry out an arrival and mistake control, successfully achieving the KPI taht allow us to offer an optimal service withing the contracted time.

OUR COMPANY

RELIABILITY, SECURITY, PROMPTNESS, PROFESSIONALITY AND QUALITY

GENERAL MANAGEMENT

We are a flexible and dynamic company, synonymous with quality and reliability at the hands of Juan Carlos Darriba as General Manager since 1990.

OUR FACILITIES

Our headquarters are located in Barcelona, Calle Cobalto 73. Here, we receive and classify all the parcels, to proceed with the distribution among our capillar network, in order to be delivered to destination.

MARKETING AND SALES DEPARTMENT

Our marketing department is a fundamental tool for the business development, new customers, new services… Due to the marketing campaigns and loyalty programs, the company has reached a 20% annual growth.

ADMINISTRATIVE DEPARTMENT

Responsible for verification, refunds, billing and risk. Its main objective is to establish the relationship with customers in terms of accounts, risks, debts and refunds with our national and international agencies.

TRAFFIC DEPARTMENT

Cornerstone of the organization. It’s one of the departments with the highest resource investment. The traffic department has all the technical and computer means to enable the most efficient distribution for every service that we offer.

TRAINING DEPARTMENT

All our staff takes part of an ongoing detailed training program in terms of safety, performance, transport, distribution, e-commerce and management. Every training course ensures compliance with ISO 9001, ISO 14001 y OSHAS 18001 standards.

SECURITY DEPARTMENT

We optimally apply all safety measures for the prevention of occupational hazards.

SOCIAL ACTION

We support various organizations and NGOs since 2000, economically and with their projects (Doctors of the World, TV3 Marató…)

DEPARTMENT OF QUALITY, ENVIRONMENT AND SAFETY AT WORK

In 2000 we started the development of our Quality Management Program to comply with the required criteria of UNE-EN ISO 9001:2000 and ISO 9001, ISO 14001 y OSHAS 18001 by DNV and TÜV Reindland, with regard to express delivery, courier service, distribution and door-to-door logistics on local, regional, national and international level.

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NEWS

DIR LOGISTICS, DELIVERY & COURIER

KEY FACTORS IN THE SUCCESS OF OUR COURIER & EXPRESS COMPANY

DIR Logistics · Express delivery · Courier DIR, Urgent Transport, Logistics & Courier Services & E-commerce, is a company that since 2011 has a network with an annual growth above 20%, making an average of 122,000 daily shipments and over 90% effective in the...

DIR LAUNCHES A NEW WEBSITE

Welcome to the new DIR, Urgent Transport, Logistics & Courier Services website, where you will find all necessary information about our services. We are specialized in logistics, courier, e-commerce and transport in general. Our main office is located in Barcelona...