TRAFFIC DEPARTMENT
DIR Urgent Transport, Logistics & Courier Services & E-commerce
In all services performed by DIR Urgent Transport, Logistics & Courier Services & E-commerce, the traffic department is a fundamental part of our organization, and one of the departments of the company in which more resources are allocated. The traffic department has all technical and computer means for distributing every service performed by the company in the most efficient way.
The new technologies have equiped this Department with the most advanced data transmission means, through a specific aplication, and the tracking of people using mobile devices with GPS. For this reason, DIR Urgent Transport, Logistics & Courier Services & E-commerce, is objectively always aware where each parcel is, and how its service is beeing performed, providing the geophencing of our staff for absolute transparency.
Our customers can refer to our traffic department at any time, about any service performed, current or deferred, and have a current list of all services and shipping information. This data is also available online through our website.
OUR COMPANY
RELIABILITY, SECURITY, PROMPTNESS, PROFESSIONALITY AND QUALITY
GENERAL MANAGEMENT
We are a flexible and dynamic company, synonymous with quality and reliability at the hands of Juan Carlos Darriba as General Manager since 1990.
OUR FACILITIES
Our headquarters are located in Barcelona, Calle Cobalto 73. Here, we receive and classify all the parcels, to proceed with the distribution among our capillar network, in order to be delivered to destination.
MARKETING AND SALES DEPARTMENT
Our marketing department is a fundamental tool for the business development, new customers, new services… Due to the marketing campaigns and loyalty programs, the company has reached a 20% annual growth.
ADMINISTRATIVE DEPARTMENT
Responsible for verification, refunds, billing and risk. Its main objective is to establish the relationship with customers in terms of accounts, risks, debts and refunds with our national and international agencies.
TRAFFIC DEPARTMENT
Cornerstone of the organization. It’s one of the departments with the highest resource investment. The traffic department has all the technical and computer means to enable the most efficient distribution for every service that we offer.
TRAINING DEPARTMENT
All our staff takes part of an ongoing detailed training program in terms of safety, performance, transport, distribution, e-commerce and management. Every training course ensures compliance with ISO 9001, ISO 14001 y OSHAS 18001 standards.
SECURITY DEPARTMENT
We optimally apply all safety measures for the prevention of occupational hazards.
SOCIAL ACTION
We support various organizations and NGOs since 2000, economically and with their projects (Doctors of the World, TV3 Marató…)
DEPARTMENT OF QUALITY, ENVIRONMENT AND SAFETY AT WORK
In 2000 we started the development of our Quality Management Program to comply with the required criteria of UNE-EN ISO 9001:2000 and ISO 9001, ISO 14001 y OSHAS 18001 by DNV and TÜV Reindland, with regard to express delivery, courier service, distribution and door-to-door logistics on local, regional, national and international level.
Contact
NEWS
DIR LOGISTICS, DELIVERY & COURIER
KEY FACTORS IN THE SUCCESS OF OUR COURIER & EXPRESS COMPANY
DIR Logistics · Express delivery · Courier DIR, Urgent Transport, Logistics & Courier Services & E-commerce, is a company that since 2011 has a network with an annual growth above 20%, making an average of 122,000 daily shipments and over 90% effective in the...
DIR LAUNCHES A NEW WEBSITE
Welcome to the new DIR, Urgent Transport, Logistics & Courier Services website, where you will find all necessary information about our services. We are specialized in logistics, courier, e-commerce and transport in general. Our main office is located in Barcelona...
