Express courier service

A lot of time has passed since Pheidippides, that famous Greek who ran 42 km and 195 meters in one go (what is known today as a marathon), delivered a message asking for help to Sparta. The express courier service today is, fortunately, a much safer and less dramatic procedure for both the customer and the courier. However, at DIR Logística, Transporte Urgente, Mensajería, Paquetería y E-commerce we like to treat every courier service with the same importance as any other business activity we carry out.

Our commitment to the customer is based on the empathy and understanding we have about why a package must be delivered to a specific place and within set deadlines. That is why the express courier service is our flagship product. For its effectiveness we put our human team and all our IT and communication resources to work to guarantee deliveries. Below we detail some of our different express delivery services:

DIR Moto: The most effective and fastest service within the city, province or region. We use small-displacement motorcycles within the city and higher-displacement ones for the outskirts.

DIR Van and truck: Immediate and direct service with vans and trucks of different capacities to carry out services in the city, province or region.

DIR 10, 14, 24 and 72 hours Regional, National and Portugal. Collection is carried out during the day and delivery is made the following day within the contracted time slot at the chosen destination.

DIRECT: The most immediate service, both in collection and delivery to any point in Spain and Portugal.

DIR 4 HOURS: We offer immediate collection and allow ourselves a period of 4 hours after the regular flight to deliver it anywhere on the peninsula, an effective service depending on air transit to each airport.

The duty to fulfill an express courier service

One of our corporate pillars for meeting our customers’ needs and our objectives is the traffic department, which serves as a link between the customer and the distributors, carriers and couriers. The employees of this department have the technical and IT resources they need to distribute in the most efficient way each of the services that are constantly coming in. This department is also an information point available at all times so that the customer can know about or make an inquiry regarding the service provided, whether that service is in progress or has been completed. All this information, as well as delivery receipts and proof of delivery, can be viewed on-line on time from the website, this being the best guarantee of DIR Logística, Transporte Urgente, Mensajería, Paquetería y E-commerce’s express courier service.