Parcel service for online sales

We have studied and understood the new logistics needs for online stores

Unlike what happens in traditional commerce, in this scenario of new challenges, we require a distribution network prepared to handle a different type of parcels. This new distribution requires handling single, individual, lightweight parcels, but in much greater volume. And the distribution network must be able to adapt and transform itself to cover everything from what happens inside the warehouse to what happens throughout the rest of the distribution process.

At DIR Mensajería we are committed to the continuous search for solutions, not only to boost profitability, but also to keep our promises and stand out from our competition.

At DIR Online Sales Parcel Service we are innovators

At DIR Mensajería, Logistics, Express Transport and Parcel Service for online sales we have updated ourselves and continue working to offer a competent and tailored service for the new times. Setting as main objectives the ease of delivery and mastering all time slots, we continue investing and strengthening:

Expansion to up to 1000 proximity points

We have a network of 1000 proximity points and 30,000 m2 of storage, strategically located throughout the peninsula. This presence gives us logistical control to always arrive at the right time, in the right place.

Our service is comprehensive; therefore, from our warehouses we can also manage stock and orders, and we can even take care of picking and packing. We pack, protect and label all your products, creating parcel service for your online store customized with the same corporate style and a professional finish.

Investment in ongoing technological and digital training

We are committed to providing a complete and efficient service, adapted to the latest technology and making it as comprehensive and simple as possible, so that it is within reach of all our users. This way, they can get the most out of the advantages of our service. Users can track the status of their parcel in real time through our mobile application App Courier, or our interactive website. We also send an email and an SMS to notify them when they will receive their shipment and to confirm each relevant step in the transport of the parcel.

To make tracking possible and facilitate the transaction, we have incorporated POS devices for our couriers. We also offer the option of cash on delivery.

In the web applications, the user can access via Client Login and manage delivery variables, set a convenience point or modify it if necessary, agreeing on the exact delivery time. They can authorize a neighbor or the building’s concierge to collect the parcel. We seek to provide our customers with a messaging and parcel service for e-commerce that is complete and adapted to any of their circumstances. A perfect and pleasant process that leaves our direct and indirect customers satisfied, those who have ordered products through e-commerce.

eCommerce logistics provides great added value for society; it replaces the task of going physically to a store to buy, as an in-person consumer, with another service, that of parcel and courier service for online stores; creating for the digital store the need to hire a new service to meet this demand. Therefore, the logistics service must adapt and be up to the task of covering this new niche in the economy, and a new opportunity for job creation.