Parcel service for online store

Shipping methods

It is now possible to deliver a package even on the same day of purchase, with a reasonable budget. In addition, it is increasingly common for the end customer to choose this option and pay for it themselves, for the sake of immediacy. There are also options that are being used more and more, and therefore are more economical, to receive the package within 24 to 48 hours.

If an internet user needs to purchase something urgently and the delivery is not fast enough, the sale will most likely be lost. For this reason, we recommend not focusing on just one option, even if it is the cheapest, and instead suggesting to the customer that they choose the shipping method and delivery time, even if it is at higher prices. The shipping cost will make the product somewhat more expensive, but in many cases the buyer will be willing to pay it if that means receiving their order sooner.

The goal is for the customer to have the power to decide how they want to receive their purchase.

Influence of product weight on the final price

The size of the product, according to its weight, volume and fragility, and the route and destination of the shipment will determine the final price. Based on the online store’s strategy, it will be decided whether the company or the customer will cover the costs, whether they will be shared, and whether the buyer will be given the option to choose or not.

Offering free shipping

These are one of the major decisions and commitments of online stores. They hook the customer, because they get their product without having to pay additional costs to receive it at home.

  • Some of the most common strategies to be able to offer them are:

    Free shipping from a certain amount

    It is usually a very well-studied amount, and it more or less coincides with the value of the average cart. Customers tend to buy more than they had planned in order to exceed the average amount and obtain the reward of free shipping. But it is very important to study it down to the last detail to avoid losses. At DIR we advise you on how to make it possible.

    Reduction of abandoned carts

    To avoid causing a customer to abandon the purchase at the last moment because of shipping costs. It is highly advisable to inform the customer at all times and from the beginning that the costs will be borne by them. To avoid being an obstacle for the customer, it is always recommended to have other alternatives available.

    FREE, the magic word of neuromarketing

    It has been proven that offering something for free stimulates purchases. Just like prices ending in 99 and 60% discounts, FREE works.

    Shipping logistics is the Achilles’ heel of eCommerce

    Anything that helps to soften the inconvenience of having to wait and to get the package home quickly is good. More and more online stores are offering different shipping methods. Including free shipping, but taking 10 days, or in 24 hours by paying an extra fee.

    With all these points, we reveal the importance of the benefits of offering many options when it comes to the customer choosing their shipping. And thus, the importance of having a courier and parcel company that covers all types.

    Area to restrict shipments

    To ensure that the online store will reach all locations within the time frame shown on its website, it must restrict the territory based on where it wants to send packages. It is also important to apply this restriction if we do not want to have to pay any extra costs due to customs or lack of knowledge. It is always good for an online store that, even if it does not sell internationally, its logistics company does, in order to know how to deal with a shipment when it arises.

    In conclusion, it is necessary to have a defined strategy regarding the shipping system that best suits the online store. At DIR Logística, Transporte Urgente, Courier and Parcel Service for online store we help you define it. We are committed to being an ally for all online businesses that are looking for a good online parcel service. In addition to advising and guiding you in the world of courier services, we also offer other services that complement shipping. We take care of receiving, storing and packing the goods, as well as distribution.